 Mossic Small Business Solutions |
||||||||||||||||||||||||
The Cisco Smart Business Communications System (SBCS) enables businesses to enhance how they reach, serve, and retain customers. It is an affordable system that gives your staff anytime, anywhere access to business information and applications, making it easier than ever to communicate with customers and each other.
What is a Network?A network is a group of two or more computer systems linked together to share resources; such as, printers, faxes, exchange files, or electronic communications There are many types of computer networks which include: Local-Area Network (LAN), Wide-Area Network (WAN), Campus-Area Network (CANs), Metropolitan-Area Network (MANs). What is Unified Communication? Wikipedia defines Unified Communications (UC) as the integration of real-time communication services such as Instant Messaging, Presence Information, Internet Protocol (IP) Telephony, Video Conferencing, Data Sharing, Call Control, Speech Recognition, Integrated Voicemails, E-mails, SMS and Fax. Benefits of Unified Communications:1. Collaboration. Unified communications (UC) features a venue where coworkers, business partners, and clients can come together and collaborate using advanced data sharing and communications devices. Exchange ideas, share data and documents instantly, edit a document “live,” and more. Examples of virtual collaboration tools include online white boards and a shared document repository. 2. Communication. Unified Communication enhances business communications by bringing all available devices and modalities under one roof. The implications go beyond access with UC systems; you can seamlessly transition among all available communications modalities (live). With a click of a mouse you can escalate an instant message (IM) exchange into a phone call or even a conference call, bringing others on board. 4. Business process integration. Unified Communications expands the integration between data and communications applications, promoting continuity across all business processes. With the UC interface you can access all available business process applications, enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and other data management and reporting utilities. 5. Presence. A unique innovation of Unified Communication technology is the real-time presence interface, which allows you to view the availability of all other users and their communication preferences. This cuts wasted time tracking down available users and leaving messages. These are five advantages that represent the greatest factors of the Unified Communication (UC) technology. Other benefits include increased productivity, reduced travel, and cost savings. Voice over Internet Protocol (VoIP) offers so much more great features and collaboration tools to enhance the way we work and communicate. If you want to save more than 50% on your business phone call us now. You will get an entire managed network with VoIP and save a lot of money on your monthly bill. We love this system so much, we even use it. You are welcome to come and see it live. Call us for details. Voip in glendale ca, voip in los angeles, voice over internet protocols, voip for small businesses, voip for business, small business phone systems, phone solutions for small business, voice over internet protocol small business. Call us 888-635-5372 http://www.smallbusinessphonesystem.biz/ Product Overview The Cisco® Unified Communications 540 (Figure 1) part of the Cisco Unified Communications 500 Series for Small Business, is a critical part of the Cisco Smart Business Communications System. It is an affordable unified communications appliance that provides voice, data, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. This easy-to-manage platform supports up to 32 phones and voice mailboxes and provides flexible deployment options based on your needs, including support for a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity. This reference guide describes the specifications and capabilities of the Cisco Unified Communications 540 (UC 540).
Figure 1. Cisco Unified Communications 540 Models: FXO (Left) and BRI (Right)  Product Part Numbers The Cisco UC 540 is available in two versions, an FXO (analog) model and a Basic Rate Interface (BRI) base model. With ease of ordering as a focus area, each has its own product ID. In addition, there is one software licensing product, multiples of which can be installed to achieve the desired user count. Table 1 lists the part numbers for the Cisco UC 540.
Table 1. Product Part Numbers for the Cisco UC 540 Interfaces and Modules The Cisco UC 540 has built-in interfaces that offer fixed configurations, reducing complexity. In addition, this platform offers one (1) voice interface card (VIC) slot to support additional Cisco VIC modules. Table 2 lists the built-in interfaces, and Table 3 lists the modular interfaces supported on the UC 540.
Table 2. Built-In Interfaces Supported on the Cisco UC 540 Table 3. Modular VIC Cards for the Cisco UC 540 Licensing The Cisco UC 540 includes 24 user licenses. These licenses enable the use of Cisco Unified IP Phones and allow users to access the IP PBX features, including voicemail. In addition, supplementary user licenses are bundled to help with deployments that need a few extra licenses. For additional licensing needs, the L-UC-PRO-8U= may be ordered. This increases the existing license count by eight. Table 5 lists the number of users supported based on the hardware/license configurations. The UC 540 also has built-in licenses for unified communications features. Table 4 lists the license count bundled within the system for each feature. Guidance for licenses associated with voice messaging on the UC 540 is included in Table 6.
Note: Among the 24 base licenses provided 16 of them are provided as supplemental licenses. Table 4. Licensing and User Capacity for the Cisco UC 540 Table 5. Feature Licensing for the Cisco UC 540 * Includes IP security (IPSec), Secure Sockets Layer (SSL), or generic routing encapsulation (GRE) tunnels.
Table 6. Voice Messaging Licensing for the Cisco UC 540
* 32 hours of voicemail storage is available by default across all user configurations. Any combination of personal mailboxes and general delivery mailboxes can be used.
** There are 20 simultaneous sessions available between IMAP Client and IMAP server. If all 20 sessions are used up, the remaining session requests will be rejected by the IMAP server. IMAP clients will automatically attempt to establish session with the server once some of the server ports are freed up. This does not limit the number of IMAP clients to 20.
Basic Call Center Capabilities The Cisco UC 540 supports basic automatic call distribution (BACD) that can help answer outside calls with greetings and menus and allow callers to select the appropriate departments. BACD also provides managed call queues for calls that are waiting to be answered. Table 7 lists the BACD capabilities of the UC 540.
Table 7. Cisco UC 540 BACD Capabilities In addition to BACD, the Cisco UC 540 integrates with Cisco Unified Contact Center Express (UCCX). UCCX works with up to a maximum of 12 users (agents and supervisor combined) on the UC 540.
Voice Resource Utilization The Cisco UC 540 includes four digital signal processors (DSPs) that enable digitized voice processing on the platform. The DSP resources available on the platform are used for various unified communications features, namely support of analog and digital VICs, prescheduled or ad hoc voice conference calls, and translation of digitized voice from a less complex codec (such as g711) to a more complex codec (such as g729) – typically used for deployments that use IP trunking (SIP or H.323) for PSTN access or multisite interconnection.
Each DSP can support 16 g711 channels or 8 g729 channels. This enables a total of 64 g711 channels on the Cisco UC 540. Table 8 indicates the DSP resource utilization based on the feature. Tables 9 and 10 show a few deployment scenarios based on the combination of these features.
Table 8. DSP Resource Utilization on the Cisco UC 540 * Total DSP resources will depend upon the number of channels provisioned in the T1.
** Conferencing always uses up an entire DSP. The rest of the features can share a DSP. The number of sessions available will vary depending upon the codec used in a conference call.
Tables 9 and 10 list maximum sessions for either ad hoc conferencing or meet-me conferencing. DSP resources allocated for conferencing can be shared by both features, and a mix of these can be configured. Below are a few examples based on Table 9. The concept of sharing conferencing resources applies to Table 10 as well.
Ad hoc 24×8 Meet-me 0×0
Ad hoc 12×8 Meet-me 12×8
Ad hoc 24×4 Meet-me 6×16
The above examples indicate Sessions x participant.
The Transcoding column lists the maximum transcoding sessions that the system can be configured for, for a given configuration of DSP. For example, the first row in Table 9 indicates that a maximum of three transcoding sessions are available if three DSPs are allocated for conferencing.
If more transcoding sessions are required, DSP resources will need to be diverted from conferencing to transcoding. For example, in the second row of Table 9, one of the DSPs is dedicated to transcoding, leaving two DSPs for conferencing. Notice the increase in the number of transcoding sessions and the drop in the number of conferencing sessions.
Table 9. DSP Resources: Scenario 1 Table 10. DSP Resources: Scenario 2 Localization Cisco UC 500 series is enabled with localization for IP Phones, Voicemail and Dial Plan. Table 11 summarizes the localization support on the platform.
Table 11. Localization support on UC 500 Series  Hardware Specifications The hardware specifications for the Cisco UC 540 include physical specifications, environmental specifications, power specifications, and regulatory compliance. Table 12 lists the physical specifications. Table 13 lists the power requirements for the platform. Table 14 provides the environmental specifications, and Table 15 shows the compliance information.
Table 12. Physical Specifications for the Cisco UC 540
* The auxiliary port on the Cisco UC 540 is the same as the console port. The port has an ability to auto-detect modem tones and switch over to the auxiliary port functionality.
Table 13. Power Specifications for the Cisco UC 540 Table 14. Environmental Specifications for the Cisco UC 540 Table 15. Regulatory Compliance for the Cisco UC 540
|
||||||||||||||||||||||||
Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existingdesktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on your needs.The solution includes:* Eight IP phone station support
How can we help? Please direct your questions and concerns to one of our customers service representatives.